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Field Service Manager - Forklift Trucks

Job Title: Field Service Manager - Forklift Trucks
Contract Type: Permanent Full Time
Location: Norwich
Salary: £25k - 30k per year + Company Vehicle & Benefits
Start Date: ASAP
Duration: Permanent
REF: 3080
Contact Name: Dave Irons
Contact Email:
Job Published: 16 days ago

Job Description

Working for a National Forklift / Materials Handling company, you will be working as a Field Service Manager – primarily responsible for managing a team of skilled mobile service engineers in the East Anglia area, enhancing the service provided to our customers. You will have previous engineering management experience within the Materials Handling  industry. 

Key Responsibilities:

As a Field Service Manager / Forklift Trucks Your Job Role Would Include:

  • Manage a Team of Highly Skilled Mobile Service Engineers
  • Review Engineer Performance and Headcount
  • Monitor / Analyse Revenue and Costs within the Area
  • Manage Customer Issues / Complaints, Implement Corrective Actions as Required
  • Maintain and Develop Customer Relationships in Conjunction with the Sales Team
  • Promote Safe Working within the Area, Follow up any Incidents / Accidents


The Ideal Candidate for the Field Service Manager / Forklift Trucks Role Will Have:

  • Previous Experience in One or More of The Following Roles: Service Manager; Workshop Manager; Field Service Manager; Service Supervisor
  • You Will Need Previous Experience within the Materials Handling and Construction Equipment Industry - Minimum of 5 Years
  • Analytical Approach To Problem Solving
  • Proven Ability to Manage Remote Working Teams
  • Good IT Skills
  • Good Communication Skills, both Verbal & Written
  • Clean Current Driving Licence
  • Engineering Qualification
  • Positive, Personable with a can do attitude


Within the Role of Field Service Manager / Forklift Trucks You Would Receive:

  • Permanent Full Time Position
  • Monday - Friday Standard Working Week
  • 25 Days Paid Holiday + Bank Holidays
  • Company Vehicle
  • Pension
  • Host of Other Benefits



This Role Would Suit Someone Within These Areas:

  • Norwich, Great Yarmouth, Dereham, Kings Lynn, Thetford, Norfolk
  • Bury St Edmunds, Ipswich, Beccles, Lowestoft, Diss, Suffolk

Please follow the link to apply....