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Hire Desk Manager - Plant & Tool Hire, Bristol

Job Title: Hire Desk Manager - Plant & Tool Hire, Bristol
Contract Type: Permanent Full Time
Location: Bristol, Avon & Somerset
Salary: 23 - 26k
Start Date: ASAP
REF: 1878
Contact Name: Emma Irons
Contact Email:
Job Published: 6 months ago

Job Description

The Role:

Working for a leading Construction / Plant and Equipment Hire company, we need an experienced Senior Hire Controller / Co-Ordinator to manage the Hire Desk, responsible for 2 x Hire Controllers. Looking after the needs of our Customers, you will have 5 years Hire desk experience, ideally with some people management experience. This is a full time, permanent position with no weekend work.


Key Responsibilities:

As a Hire Desk Manager - Plant & Tool Hire Your Job Role Would Include:

  • Managing all hire orders with Hire Suppliers and facilitating the contracts needs in a high volume, busy working environment
  • Serving customers, while building lasting positive relationships with repeat clients
  • Managing the Hire Desk / Hire Controllers
  • Invoice query management and the ongoing commitment to reducing invoice mismatch
  • Manage the damage process, and the negotiating of all related damage charges through the hire cycle
  • Plant audit facilitation, reporting & reconciliation



The Ideal Hire Controller / Co-ordinator- Plant & Tool Hire Candidate Will Have:

  • Previous experience in one or more of the following roles: Hire Controller; Senior Hire Controller; Hire Assistant; Hire Manger; Hire Co-Ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager, working in a high volume customer service orientated operation
  • You will need previous experience within the Plant, Tool & Vehicle Hire Industry
  • People Management / Communication Skills
  • Excellent communication and organisational skills
  • Essential time management and priority planning
  • You must be confident using IT Software, have a high level of computer literacy, Microsoft Word, Excel
  • You need to commit to deliver excellent customer service



Within the Role of Plant Hire Controller You Would Receive:

  • Pension
  • Career Path
  • No Weekend Work
  • Full Time Permanent Position



This Role Would Suit Someone Within These Areas / Postcodes:

  • Bristol, Avonmouth, Portishead, Nailsea, Avon


Please follow the link to apply, or if you prefer please call Emma on 07714 256 598 to discuss this or any other Job within the Plant, Tool and Equipment Hire Industry.